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PENCAPAIAN PIAGAM PELANGGAN JAN-NOV 2013

ELEMEN PIAGAM PELANGGAN

PENCAPAIAN

JAN

FEB

MAC

APR

MEI

JUN

JUL

OGO

SEP

OKT

NOV

JUMLAH KES DITERIMA

16

11

9

10

9

11

10

8

7

9

8

Penyelesaian Aduan Dalam Tempoh 7 – 30 hari bekerja

 

 

 

 

 

       

 

 
Kes Kecil

7

(43.75 %)

2

(18.18 %)

2

(22.22 %)

4

(40 %)

1

(11.11 %)

1

(9 %)

1

(10 %)

2

(25 %)

1

(14 %)

2

(22.22 %)

2

(25 %)

Kecil Besar

9

(56.25%)

9

(81.82%)

7

(77.78%)

6

(60%)

8

(88.89%)

10

(91%)

9

(90%)

6

(75 %)

6

(86 %)

7

(77.78%)

6

(75 %)

SDP

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0 (0%)

0 (0%)

 

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