PENCAPAIAN PIAGAM PELANGGAN JAN HINGGA NOV 2023
| ELEMEN PIAGAM PELANGGAN | PENCAPAIAN | |||||||||||
| Jan | Feb | Mac | Apr | Mei | Jun | Jul | Ogo | Sep | Okt | Nov | Dec | |
| Penyelesaian Aduan (7 Hingga 30 hari bekerja) |
94.94% | 91.67% | 86.61% | 100% | 90% | 100% | 87.50% | 100% | 92.86% | 88.89% | 73.92% | 58.12% |
| Bayaran Tuntutan Kerja dan Bekalan Yang Lengkap (14 hari bekerja dari tarikh penerimaan tuntutan) | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
| Pengeluaran Bil -Bil Cukai Taksiran | 100% | - | - | - | - | - | 100% | - | - | - | - | - |
| Permohonan Lesen | 100% | 100% | 97% | 97% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
| Pungutan Sisa Pepejal | 100% | 100% | 100% | 0 | 100% | 100% | 0 | 100% | 100% | 100% | 100% | 100% |
| Permohonan Kebenaran Merancang | 44.23% | 34.37% | 39.72% | 37.14% | 27.94% | 26.19% | 38.57% | 30.00% | 28.57% | 32.25% | 31.57% | 33.33% |
| Permohonan Pelan Kejuruteraan | 5.76% | 4.68% | 9.58% | 5.71% | 8.82% | 0 | 8.57% | 7.14% | 4.08% | 9.67% | 10.52% | 1.46% |
| Permohonan Pelan Landskap | 0 | 1.56% | 0 | 2.85% | 0 | 2.38% | 2.85% | 0 | 2.04% | 0 | 3.50% | 1.96% |
| Permohonan Pelan Bangunan | 34.61% | 45.31% | 41.09% | 48.57% | 52.94% | 59.52% | 34.28% | 55.71% | 51.02% | 50.00% | 38.59% | 60.78% |
| Permohonan Serentak | 15.38% | 14.06% | 9.58% | 5.71% | 10.29% | 11.90% | 15.71% | 7.14% | 14.28% | 8.06% | 15.78% | 1.96% |
